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FAQS
 
 
 
 



Property Tax Information
 
When are taxes due? 
Taxes are due on October 31st of each year.
 
What are my payment options? 
We accept cash, cheque and interac and there is also a drop off box at the front entrance of the office. Property taxes can also be paid through TIPPS (automatic monthly withdrawals) as well as through on-line banking. We do not accept credit cards.
 
Do you accept post dated cheques? 
Yes we accept post dated cheques. Be sure to write your roll number on the cheque for reference.
 
What if I want to make an early payment for taxes?
Any tax payments that are paid prior to receipt of the tax bill will be credited towards the tax account.
 
Do you send out monthly tax statements? 
No, the tax bills are printed by the Province and will be mailed out once around the end of June.
 
When are tax bills sent out? 
Tax bills are usually mailed out at the end of June or beginning of July of each year.
 
I mailed in my tax payment at the end of October. I just received my paid receipt and it shows that there is a balance owing. Why? 
Payment was likely received after October 31. If there is no postmark by Canada Post (or if it is illegible), then we stamp it as the date received at our office and you will be charged penalty for the month of November for late payment. 
 
I sent in a payment for the amount that was stated on my tax bill but I received a receipt showing there are still taxes owing? Why? 
If there were arrears owing on the tax statement, then the tax amount due would change each month because of the monthly penalty charge. 
 
What is the penalty/interest rate charged? 
1 ΒΌ% interest rate charged per month.
 
I never received a paid receipt for my taxes, why?
The RM of St. Andrews no longer mails out paid receipts for taxes unless requested by the property owner. This change came into effect to save tax dollars on postage for these significant mailings each year. We would be more than happy to mail, fax or email a paid tax receipt if requested.
 
How much does it cost for a tax certificate? 
The cost for a tax certificate is $50. A tax certificate is a document confirming that taxes have been paid or indicate what amount is owing. This is usually requested by lawyers when ownership changes are taking place.
 
Do you offer automatic monthly withdrawals for tax payments?
The R.M. of St. Andrews does offer this service and it is called TIPPS.  You need to complete this form and attach a void cheque and submit to our office indicating the amount that you would like withdrawn each month.  Payments will always be taken out on the last day of the month.  If you would like to change your amount at any time, please complete this form and submit to our office.  If you would like to cancel payments, you must submit something to the municipality in writing indicating cancellation and the appropriate tax roll information.
 
Building and Development Information
 
I want to put an access/driveway onto my property, what is required? 
Click here for information on the Private Approach permit process. The cost of the permit is $450, with $350 being the damage deposit. Once the installation is complete, it will receive a final inspection by our surveyor and if there are no issues, the $350 damage deposit will be refunded to the applicant.
 
I want to build a new home and require a Lot Grade Permit application from the RM Office - what is the process and what is required?
Click here for Lot Grade Permit Application Form and to access other information on permits and building in the municipality
 
I want to know about septic fields and wastewater issues, who do I contact? 
You would contact the Environment Office in Selkirk. They are located at 446 Main Street. You may call 785-5023 for further information. This is also where you would obtain permits for installing a new septic field/injector system etc. 
 
Where do I obtain a building permit and find out about zoning of a property? 
The Red River Planning District in Selkirk issues all building permits for the R.M. of St. Andrews. They also look after zoning and can provide information on whether a business can be operated off the property as well as assist with inquiries as to the number of animals you can have on your property.
 
I am new to the municipality and want information on hooking up my property to the wastewater system. What is the process and what costs are involved? 
All information about the wastewater system including hooking up and costs can be found in our Wastewater Services section of the website.
 
Animal Control
 
How many dogs can I have on my property before I have to get a kennel licence? 
You can have three dogs on your property before you are required to get a kennel licence. 
 
Do I have to obtain a dog licence for my dogs? 
Yes, a dog licence must be obtained on a yearly basis for each dog. If the dog is spayed/neutered, the cost is $12 and if it isn't spayed/neutered, the cost is $40. If paying by cheque it is made payable to "RM of St. Andrews". We require the owner's name, address, phone number, breed of dog, color of dog and rabies certificate number. The tags can be obtained from the Municipal Office in Clandeboye or you can mail the information in with a cheque and the tag(s) can be mailed out.  You can complete the following form and submit with your payment - Dog Licence Application Form.
 
General Administration Information

What are the hours of the RM Office?
The RM Office is open Monday to Friday, 9:00 a.m. to 4:30 p.m. and is open through the lunch hour.
 
When are Council meetings held?
Council meetings are held on the 2nd and 4th Tuesday of each month with Planning hearings held on the 2nd Tuesday. During July, August and December, there is only one meeting which is on the 2nd Tuesday.
 
How do I appear as a delegation before Council?
A Delegation Registration Form must be completed and submitted 5 days prior to the Council meeting and will be reviewed by administration prior to approval. Presentations are limited to 10 minutes.

To access a hunting area map, click here.
 
I don't know where a certain road is located in the municipality, how can I find out where it is?
You can click here to view our Road Reference Manual which has detailed instructions on how to find a specific road located within our Municipality as well as this street map.
 
Where do I apply for a business licence?
If you are planning on operating a business in the municipality, you must complete a Business Licence Application form and submit to our office. It then goes to the Red River Planning District to see if it conforms with the zoning of the property and the applicant will then be notified if approved or not. The annual cost of a business licence is either $100 or $50, dependent on the nature of the business.

Public Works Operations and Waste Disposal
 
What days are the Waste Disposal Grounds open?
 
Do I have to be a resident to use the Waste Disposal Grounds?
Yes you must be a resident and you must have your refuse permit to gain access to the sites and if you do not have your refuse permit, access will be denied.  If you have lost your refuse permit, a new one can be obtained from the Municipal Office for a replacement charge of $10.
 
What are the tipping fee amounts for hauling certain items to the waste disposal grounds?
 
Do you have any recycling depots and if so, where are they located?
Yes - to find out where they are located and what is accepted, click here.
 
Do the Waste Disposal Grounds accept e-Waste (used electronics)? 
Yes, you may take your e-Waste to both waste disposal grounds and they will be taken away for recycling.
 
Does the the RM of St. Andrews compensate residents for damage caused by equipment?
Sod, pavement and trees are sometimes damaged by the RM of St. Andrews snow plowing equipment. If this happens to your property, please report the incident to the Public Works Department at (204) 738-2076. If the damage was caused by RM equipment, staff will go out to the site and assess the damage and determine whether compensation will be provided or not.
 
I want to put a driveway onto my property, what is required?
A Private Approach permit must be obtained from the RM office which costs $450 ($100 for the permit and $350 for a refundable damage deposit). The $350 damage deposit will be refunded after the culvert has been installed and back-filled, as long as no damage has been done to the road or culvert. The RM will provide the homeowner/builder with the correct culvert size required. Complete details of the installation and permit process can be found in the Private Approach By-Law No. 4313 and Permit Application Form.
 
I have questions about onsite wastewater management (my septic field, holding tank, etc), who do I contact?
You would contact Manitoba Sustainable Development - Environment Office in Selkirk. They are located at 446 Main Street. You may call 785-5023 for further information. This is also where you would obtain permits for installing a new septic field/injector system etc. 
 
Snow Clearing Operations
 
When do snow clearing operations start during a winter storm?
During a winter storm, our Public Works Operators get ready for action, but snow clearing can only begin when conditions are safe for both operators and motorists. Timing can be severely affected by the amount of snow, temperature, high winds and visibility. When there is poor visibility, it becomes a safety hazard as our operators and motorists can't see eachother. Snow clearing operations will only begin when visibility improves and it's safe to do so. It's always better to wait until snow clearing will be effective, even though it's understandable that everyone wishes it could be sooner. High winds are a major factor in the timing of when operators get sent out. When roads drift in and get cleared, they often drift right back in again so waiting for winds to die down is better in these types of situations and more effective.
 
How long will it take to clear the roads after a snowstorm?
This varies. If there is alot of snow or if the snow is heavy and moist, or if there is a strong wind, it can take longer to move snow and fight drifts. Our goal is always to have the entire municipality plowed within 48 hours after a storm, but sometimes it can take several days to complete the entire snow clearing operation properly. If roads are really heavy with snow and drifted in, operators will often just do one pass at first so that motorists can at least get down the road and once all the roads have received at least one pass, operators will return and do a wider clearing.
 
Will the municipality send a plow to your road if you call and ask?
The answer is no. Just imagine how much time and money could be spent sending plows off to the route to respond to every plea from a resident or business. The best thing to do is let plows and graders stick to their route. The priority is to clear the municipality's road network as efficiently and quickly as possible, followed by general cleanup.
 
If you are truly experiencing a medical emergency situation, don't call the municipality, call 911. The municipality follows protocol when dealing with emergency situations. Should there be a need to send assistance to clear your road and get you out, this call is made by emergency responders and the municipality will do its part.
 
What if I need to get to town and the roads are impassable?
If you have a medical condition or if you have a job where you are required to get to town every day, please plan ahead for unexpected bad weather. Listen to the weather forecast and make your plans accordingly. Most rural residents know that when they choose to live in the country, getting snowed in can happen. Any and all roads can become impassable with extreme weather and it's important to have food, medicines and supplies to last for several days during a bad storm.
 
For road condition information throughout the Province, you can go to Manitoba 511.
 
Are bus routes plowed first?
Some people think that the schedule is set by bus routes, however, school buses travel on so many miles of roads that it is impossible to assign a priority to one bus route over another. After a significant snowfall, school buses and other types of vehicles may not be able to travel during these times and will also have to wait for plowing to be completed.
 
Why does the snow plow leave a windrow at the end of my driveway?
Plow operators do not intentionally block driveways, but they have limited control over the amount and direction of snow that comes off the plow. When clearing your driveway, try to pile the snow on the right side (standing in your driveway and looking towards the road). This can help reduce the amount of snow that is pushed onto your driveway when a snow plow/grader passes.
 
Why can't I push snow out onto the road, across the road or into the ditch?
When clearing your driveway and property of snow, ensure that the snow is not pushed, shoveled or blown onto municipal property/roadways. Piles of snow deposited on the roadway can freeze and form high ice blocks and snow pushed into the ditches can cause drifts which will eventually encroach onto roadways. Damage to equipment can occur and motorists travelling down the roadway could be put in harm's way. In both instances, they create a danger to public safety, municipal equipment and equipment operators and as per By-Law No. 4145, violation notices could be issued if contravention occurs.
 
What if I get stuck on a road during a storm?
If travelling along a municipal roadway and you happen to get stuck, you will need to get your vehicle removed as soon as possible. We understand that during a storm it may be difficult, but any parked vehicle will affect snow clearing operations and be a safety hazard should a plow suddenly come upon it while clearing the roadway. Not only do parked or stuck vehicles not allow for proper clearing of snow, they also cause delays and create obstacles and hazards for equipment operators, snow clearing equipment and other motorists and the vehicle may have to be towed.